International Shipping Updates
Canada
27 November 24: Due to strike action currently underway by the Canadian Union of Postal Workers, no shipments destined for Canada are currently being accepted by postal carriers, including Australia Post. As a result, and shipments with delivery addresses in Canada will be held until the strike lifts and Australia Post are accepting items for lodgement. If you have placed an order and did not choose DHL Express as your shipping method and wish to cancel your order for a full refund, please contact us.
Israel
04 July 24: Due to ongoing safety concerns and limited flight capacity, we’re experiencing temporary service disruptions for items sent to Israel.
We are shipping as usual to Isreal, but items may be delayed.
We apologise for any inconvenience and will continue to monitor the situation closely.
Russia
We've temporarily suspended all postal services to the Russian Federation.
Ukraine
There may be delays to letters and parcels sent to and from the Ukraine due to:
- limited airline capacity
- some postcodes being currently inaccessible
- planned power outages